FAQs

The Nori Press has the same technology as an iron or steamer, but in a new form factor that prioritizes efficiency. The device applies direct heat and pressure to remove unwanted wrinkles on both sides of your garment simultaneously. A garment should be placed between the device’s two heated plates at which point the user should clamp firmly and drag slowly to press out wrinkles in its path. For exact instructions on how to press and/or steam, please visit our How to Use Page.

The Nori Trim is an electric high-performance fabric shaver designed to remove pills, lint and pulls from any fabric.

To use your Nori Trim, turn your device on by pressing the power button. The power icon will turn white when powered on. Then, lay a garment flat and place the device's silver blade against the garment's pilled surface. Move the device in small circles or sweeping motions to remove the pills. Lastly, remember to empty the lint collector when it appears full. To do so, press firmly down on the white rectangular button and slide this chamber down & out of the device, removing any fuzz that has collected. For a step by step video tutorial, visit our How to Trim Page.

So glad you asked! This Ironing Essentials Bundle includes everything you need to maintain a wrinkle-free wardrobe. Within this bundle, you will receive a Nori Press, a blue travel case that fits the Nori Press perfectly, and our signature steam solution. The best part is you save $24 if you bundle and save with the Ironing Essentials Bundle.

A product may be returned for a full refund (minus handling fees) within 30 days of receiving the order. The refund only applies if the product and its original packaging can be returned in the same condition as when received. We do not accept returns of opened Fabric Facials. The Travel Case must be returned in the canvas bag.

Please empty out any water that may be in the Nori Presses' steam chamber before returning your unit. 

To start a return, please visit our returns center and enter your order number and zip code or email address. From there, you can select which items you're sending back and print a return label. Please make sure to include the packing return slip in the return package. 

Purchases must be made directly from Nori.co. If you purchased with another retailer, please contact them directly to coordinate a return. 

If an item is damaged during transport or if you received a faulty unit, please contact us at [email protected] within 30 days of delivery for information about an exchange.

Our signature steam solution called the Fabric Facial is designed to improve your device’s steaming performance. Filling your device with this solution will prevent calcification that is a result of using tap water and will often require descaling.

We suggest using this solution as a spray anytime you are working with a thicker garment such as linen or cotton and as a filling agent anytime you want to steam a garment.

Nori’s Fabric Facial not only increases the longevity of your device, but is blended with a deodorizing technology that will remove unwanted odors when emitted as a spray or steam.