Frequently Asked
Let’s iron out the details.
So glad you asked! The Nori Press harnesses the same technology as an iron or steamer, but in a new form factor that prioritizes efficiency. The device applies direct heat and pressure to remove unwanted wrinkles on both sides of your garment simultaneously. A garment should be placed between the device’s two heated plates at which point the user should clamp firmly and drag slowly to press out wrinkles in its path. For exact instructions on how to press and/or steam, visit our How to Use Page.
The Nori Trim is an electric high-performance fabric shaver designed to remove pills, lint and pulls from any fabric. The speed of the device’s six precision razor blades will gently trim any unwanted pills or imperfections from your garment. For an overview of how to use the device, visit our How to Trim Page!
So glad you asked! We wanted the assembly process to be as easy as possible. Please visit our assembly page HERE for detailed step by step instructions.
This signature steam solution is designed to improve your device’s steaming performance. Filling your device with this solution will prevent calcification that is a result of using tap water and will often require descaling.
Nori’s Fabric Facial not only increases the longevity of your device, but is blended with a deodorizing technology that will remove unwanted odors when emitted as a spray or steam.
Once placed, an order cannot be cancelled. For extraneous situations, please email hello@nori.co with further detail.
Shipments typically arrive within 5-6 business days after an order is fulfilled. Orders placed after 1:00 pm EST are processed the following business day. During holidays and peak times there can be shipping delays. Should you choose to expedite your package, you should receive your order within 3-4 business days days.
Please contact our amazing Head of PR, Gabby, at gabby.sabharwal@nori.co
Need to blow off some steam or have a question? We love to chat! Email us at hello@nori.co with any further questions. Our hours are Monday - Friday, 9AM- 6PM EST. We will always do our best to respond as quickly as possible.
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